It first started with the commericals with no sound. I've been dealing with this for months. Press the Home button on your Roku Remote. Open ‘Audio Settings’. I have a TCL 55 inch Roku TV (I think the model number is 55FS4610RTEAA). [W photos] Old RCA DVD player can't be found by Roku smart TV: Question TV decodes atmos but has 2.1 within the TV, through Optical to soundbar, will it send before down to 2.1? Confirm TV's audio settings. I have a TCL Roku TV and a Pioneer VSX-1019AH-K receiver. Question Need help diagnosing a TV/Home Theater audio problem: Question TCL P605 TV will not produce any sound The TCL Roku TV is a smart TV with a simple, intuitive interface and built-in ability to watch live TV with an antenna, access connected devices like a cable set-top box or game console, and stream content over the internet through different streaming channels (more popularly referred to as apps) that can be added via the Roku Channel Store. The picture and sound quality of the TV is poor when watching TV programs; My TV turns ON, but there is No Video; How to Restart Your TCL Roku TV; I am having problems with the HDMI connection. I also have a 55" TCL 4k TV I recently bought from walmart. TCL Roku 43S305. Tcl Roku Tv Audio Output . I have to manually turn the soundbar on with it's remote control. There are posts about it elsewhere, outside of the Plex forums, so it is not a Plex issue. I’m having this issue recently too and mine started on YouTube and now is across all apps with YouTube having zero audio. Has anyone else seen this with their TCL Roku TV and does anyone know if there is a fix? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What streaming channel or device are you watching? Tv photo Not sure if anyone can see the image I was trying to post? Now it is doing this on all apps and the fix I had been using noted above is not working. No one has an answer!!!! - What specific source are you watching when you encounter this issue? Try changing the cable or changing the A/V cables, one at a time. More than a smart TV—a better TV. Press the right arrow button and select Power. The only solution that worked for me was the reset with the home button five times, etc. I bought a 4k 43 android tv TCL today and when I heard how good the audio sounded on that I knew I was having issues and something needed fixing on the Roku 7105x 55 I also have. It started on the YouTube App and found a post on here about that and to fix it you pause the stream, hit *, unpause, hit *, and shortly the audio returns to normal. Select ‘Audio Mode’. I keep the software updated automatically so there are no new updates that might fix this. Tcl Roku Smart Tv Troubleshooting . Tcl Roku Tv Troubleshooting Sound TCL Roku TVs offer endless entertainment and stunning picture. How it works is simple: First, schedule an appointment for your TV to be mounted. Reviewed.com "The TCL 6-Series is a wildly good TV that's poised to win over casual viewers and AV enthusiasts alike." TCL Roku TV Troubleshooting Digital Tuner The first time you select the Antenna TV tile, you have to set up the TV tuner. Right now the sound is out and I can’t get it turn off so I’ll have to do a hard reset. The Roku Stick comes with a regular IR remote which requires line of sight to function. Sound works first time. 1.) Only issue so far has been using the Roku remote to turn on tv. Is The TCL Roku Tv Volume Too Loud and you cant turn it down, follow this guide to fix it now. Press Home on your remote control, scroll down to Settings and select Audio > HDMI (or HDMI and S/PDIF on Roku players with an optical connector). I had mine set to “leveling”, but after I turned it off, I haven’t had any problems with distorted sound. 2. Not all of the set's firmware was complete, but we took advantage of the opportunity to give our readers a sneak preview. Roku devices have a very annoying default feature that can sometimes cause audio lag. If you are having problems with your digital tuner and are not getting channels, make sure you are getting a good signal. We are at our wit’s end and would really like it if someone could please help us solve this problem! From the Home menu, go to Settings. This tv is really terrible. Tcl Roku Tv Connection Issues . Already one of the World's best-selling TV brands, TCL (The Creative Life) is now one of the fastest growing consumer electronics brands in North America. I haven't used any forums since 2002 or something lol. Dang I have a tcl roku tv and recently have been having problems with video and audio hdmi sync. TCL and Roku apparently stink!!!! See if that resolved it since a bad cable box can sometimes cause a dark screen as well. The sound returns to normal... for awhile. If you’re looking for budget audio options beyond the Roku Streambar or Vizio’s soundbar lineup, TCL has unveiled several models for this fall that should pair well with its Roku-powered smart TVs.The Alto brand is expanding on last year’s lineup with additional lines that should give you much better sound without adding a ton to the price or requiring buyers to move things around … So, you can see what you are watching but cannot hear, nor turn the power off the on the TV. Now it is doing this on all apps and the fix I had been using noted above is not working. Both units got updated to brand new firmware: TCL 49S405 is 8.0.0-4142; Yamaha RX-V575 is 1.34. An easy & quick fix for an annoying problem where the sounds were working, but the screen is just black. I've tried rebooting the TV multiple problems times, made all cables in the right spots, and the bars still show up? I just bought a Dolby Digital capable sound bar (Sonos Beam) and it seems the TCL audio setting is resetting from Dolby Digital to PCM Stereo every night after being off for 8+ hours. Or it might be a link. The sound is fine, but I'm getting a black and white picture or the color is off. How to Fix ‘No Audio’ Problems on Roku 1. I read somewhere that turning off the volume mode might help. Only bought the tv this past summer. A faulty HDMI connection can be the reason behind no/poor audio from your Roku player. This is so frustrating! This is absolutely ridiculous! But like other smart devices, the TV can be challenging for some users to set up, or some issues can arise from its day-to-day use. Apparently there is no fix. TCL Roku TV is beyond an ordinary smart TV because of its intuitive, simple interface together with the built-in tool to watch live TV. A faulty HDMI connection can be the reason behind no/poor audio from your Roku player. Sound Bars View Now. Technician's Assistant: Have you made sure all cables connected to your TCL TV are securely attached to both the TV and the outlet? But, most often than not, it’s not working as it should. Scroll up or down and select Settings. For my tv it's most prominent in Disney+ but now it's doing it on all apps. Sound Distorted TCL TV. I'd also recommend making sure no one has activated private listening via the Roku mobile app (by selecting the headphones icon that displays on the Remote control tab of the mobile app). This is 100% what is happening on my TCL tv as well. With thousands of available channels to choose from. Everything works for me with Dolby D, DTS! Just within an hour ago, the HDMI port on my Sharp TCL Roku TV stopped working. TCL Roku TV is beyond an ordinary smart TV because of its intuitive, simple interface together with the built-in tool to watch live TV. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TCL TV? I have 55 tcl Roku tv no picture black screen but I can hear sound. Ours is now SOOO bad that this happens daily AND several times during 1 sitting! If the AT&T TV app launches on your Roku player, but doesn't play any sound, plays sound that’s out of sync with video, or has other sound problems, try these options: Check the volume level and mute settings on your TV and any audiovisual (A/V) receivers you may have. Best Soundbar For Tcl Tv. This happens both when watching something form a HDMI connected source AND when watching something via an app. It does not happen on my other TV'S in my house. It’s possible that the problem is with the program, not the set. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. - Do you have an A/V receiver connected to your TV? This feature purportedly detects the audio decoding capabilities of the device and any sound bar or AVR setup you may have. I originally just hooked this new Vizio soundbar up the same way with the aux, and although it worked there was constant static no matter which aux cable I used. This means it cannot be related to cheap HDMI cables as I've seen referenced in so many other posts since the apps are internal to the TV with no traversal of audio/video over HDMI. At the back of your TV, locate the port labeled HDMI® ARC. I have a TCL 55 inch Roku TV (I think the model number is 55FS4610RTEAA). The apps are the worst but even cable is bad. Yes, I'd participate in a TCL/Roku TV thread. I have a TCL 55P605, Vizio 5.1 Soundbar connected via HDMI-ARC and use Emby to access personal media library and Recorded TV using Emby DVR functionality. For TCL TV owners, we’ve made the process of TV mounting a little easier thanks to our partnership with Puls. Certainly there are frozen functions on the TV, but the ability to keep playing the video portion keeps working. Obviously there is a problem that TCL needs to address b. This feature is available if you have a Roku enhanced remote with headphone jack, or through the free Roku mobile app for iOS ® and Android ™.This article helps address … I've got a Vizio VHT215 Soundbar connected via ARC HDMI to my TCL Roku TV 32s3800. I found what seems to be a fix for the distorted sound problem. When this happens, I notice the power controls of the TV don't work either. I get this too, but ONLY when watching content on HBO NOW thru my HDMI Fire stick, which in my case leads me to believe it's a problem with the Fire Stick HBO NOW app. I recently purchased a 55" TCL Roku TV and love it. Meanwhile, Digital Optical Port users as the Audio Output on your Roku TV can perform below steps. If the external device has its own remote, try adjusting the volume level. I have to unplug every morning to regain Dolby after turning it on. It's a 1080p HD TV, and it looks simple and functional: the screen is bordered by a thin black frame, and the TV … I bought at Walmart less than a year ago. I finally realized is I turned it to "leveling" or "night" sounds comes back on. I've tried different sound modes in the options menu and nothing solves the problem. https://community.roku.com/t5/Manufacturer-Support-Warranty-Resources/Contacting-Support-for-Your-Ro... Bug - After pausing Video, playback button exits video app and goes to Roku channel, Tcl rokutv stuck on red screen off then back to red screen repeatedly. When utilizing this feature, it is important you are using the right connections and cables. If the show or channel isn’t the issue, check your cable connections. That fixed this problem for me. Click Options, select Volume mode and make sure Leveling is off. I have checked the settings and reset with no change. I’ve placed all my multimedia files on a NAS server « netgear » and use PC, TV Samsung (2x), Android phone to listen music and watch video. With the Roku OS built-in, these Smart TVs integrate the latest technology and features to provide you with an exceptional viewing experience, including the most streaming channels of any smart TV.. I have noticed an intermittent issue where I lose the sound, both from the TV itself and through the sound bar (so it is not just one or the other but no sound is available from either). Tried different sound bars and different connections (optical, analog, and even headphones) and the problem persists. Manufacturer Support & Warranty Resources. Already one of the World's best-selling TV brands, TCL (The Creative Life) is now one of the fastest growing consumer electronics brands in North America. EDIT: Photos of the issue. This partnership helped to provide consumers with an easy-to-use smart TV with a personalized home screen, quick access to cable, antenna, and other connected devices along with thousands of streaming channels and over 500,000 movies and TV episodes. It started @ 4-5 months ago and we have tried everything as well! In Settings, scroll down to... 3. Are people finding it's just a matter of time until it starts acting up again? TCL partnered with Roku Inc. in 2014, to leverage the Roku TV platform to build and deliver smart TVs that run the Roku® OS. I have the same tv. Technician's Assistant: Does your screen still light up in … Tried calling TCL and no ones there to help.. Tcl Tv No Picture . Go into settings on tv and restart system. The Roku TVs seem to have an issue with really low sound volumes. I think 5 series with the dolby vision. Wait 3 seconds and switch to HDMI. With CEC and ARC enabled on both TV and receiver, sound from the TV and its Roku applications comes through HDMI; when CEC and ARC are disabled, sound comes through the optical cable to the same receiver source input (TV= AV4 on my Yamaha receiver). ROKU, Get this Problem solved PLEASE. Tcl Tv No Audio . Check the ‘HDMI Connection’. Learn more about using your Roku TV, locate help resources, and share your experience. There are also many features that I’d like to call diamonds in the rough – little known, but very cool features that … I tried home button 5 X's, up once, rewind - Answered by a verified Electronics Technician We use cookies to give you the best possible experience on our website. Private listening is a feature that allows you to listen to the audio from your Roku ® streaming player or Roku TV ™ through a pair of earbuds, earphones, or headphones. Roku provides the simplest way to stream entertainment to your TV. make sure that the cables are properly connected (red and white cables for audio). A slightly loose HDMI connection could interfere with either the audio or video. Haven't changed many settings since the factory picture was extremely good. she eventually just shut off the power strip, then turned it back on, and sound came back, Ironically I have the exact opposite fix I have to do. With the TCL Roku TV, customers can choose their preference from the different products on offer. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TCL TV? Yes. We have no issues at all when it comes to just normal TV, but using ANY of the Apps (ie; Netflix, Plex, etc...) takes SEVERAL attempts to be able to hear it correctly! If you own a Roku Stick, Roku will send you a free HDMI Extender Cable, that you can get by filling up the form here. So, we replaced our HDMI cable and called dish and had them send out a new box and it still didn’t fix it. Press the Home button on your Roku TV remote. However, the Stick plugs into the HDMI port that is sometimes on the back of the TV, which may cause issues when using the remote. No. Thanks for all the info in this thread! Recently, about last week 1/8/2020 my TCL Roku TV has been distorted sounds. We are ALSO having this issue! On your terms. - Have you contacted your Roku TV manufacturer to report the issue and request additional help? Each Roku TV manufacturer provides direct support for their products to assist you. Though you are trying pass-through (which in theory shouldn’t matter), many devices still may not allow it due to DTS licensing requirements. If you do not hear audio only when trying to play a movie or TV show in surround sound, then it is possible that your TV, AVR, or soundbar does not support the surround sound format used by … Not that it matters, but I have fiber optic attached Vizio sound bar. Recently, about last week 1/8/2020 my TCL Roku TV has been distorted sounds. See all topics Now that I have my TV setup and officially "cutting" the cord, I'm trying to figure out a good way to connect my speakers to the TV in a simple manner. Please fix this TCL or this will be the last tv of yours I ever purchase. I have noticed an intermittent issue where I lose the sound, both from the TV itself and through the sound bar (so it is not just one or the other but no sound is available from either). - In Settings>Audio>S/PDIF and ARC, what is the current setting selected? They range from budget-friendly streamers to 4K Ultra HD smart TVs. Confirm TV's audio settings. I just bought a TCL 65R617 about 2 wks ago. More than a smart TV—a better TV. Finding Your Wireless Network Name & Password; The picture and sound quality of the TV is poor when watching TV programs; My TV turns ON, but there is No Video; How to Restart Your TCL Roku TV; I am having problems with the HDMI connection. I'm sick of this! This is possible because of the presence of antenna which can access any connected device just like a cable. If not, this is where you'll want to start. We can help pass this information along to the team to take a closer look. If you connect an audio receiver or amplifier to the TV, place it on the top shelf so the heated air will not overheat the TV. When I power on the TCL Roku TV, it will not also turn on the Vizio soundbar. I can also fix with Settings > Power > Restart. Unable to update the software on your TCL Roku TV; I’m having trouble attaching the base stand to my I have been searching for an answer all day, and came across your post...worked like a dream!!!! Instead of “Auto detect”, select the option that matches the capabilities of your TV, AVR or sound bar. - What is an example content title in that specific streaming channel or HDMI input source? I thought it was an update for my hue sync, but I realize it is probably the roku tv update. Learn More. All was working well while on Roku OS 7.7 with no sync issues across any streaming apps or … TCL 6-Series TV The Roku Experience. This television is only been in use since Christmas, and I really had to save up to get this, so Im BEYOND frustrated. I have sound but no picture on my TCL roku tv. I have one TV, though not a Roku TV, that has really low sound, which I just attribute to it being a cheaply made TV, so I bought a sound bar for it. Tcl Roku tv problem by Exxiss May 4, 2020 4:45PM PDT. YOu might have a faulty TV. It’s called the Auto Detect feature. Unplug your Roku device from the power socket. Jump to solution. I have a TCL 55 inch Roku TV (I think the model number is 55FS4610RTEAA). @lauram Thanks for reaching out. Background. I tried home button 5 X's, up once, rewind - Answered by a verified Electronics Technician Turning volume node off worked for me. In the future make sure you unlink phone from such app as YouTube or Hulu etc. I have two Infinity floor speakers that are connected to my Denon receiver which are connected to the TV using an optical cable. DANZ Technology, Wireless Subwoofer, WiFi, Bluetooth, Works with Hey Google Plus Chromecast Built-in – Black, 540W, TS9030-NA. Every time a new program starts I have to go in and cycle through to "off" and then to "leveling" or "night". This sounds like something that you'll need to get in touch with your Roku TV manufacturer for more help with. Your Roku TV manufacturer should be able to continue assisting you from there! Press the right arrow button and select System. So, we went back to the store and switched tv’s and got it home and ITS HAPPENING AGAIN on more channels and apps now. If we dare watch 2 movies in a row, it takes at least 20-30 minutes an evening now, just to watch anything involving the Roku! Technician's Assistant: Have you made sure all cables connected to your TCL TV are securely attached to both the TV and the outlet? I had it hooked up to my old LG soundbar and sub with an aux cable, so that I could control my volume with my TV (roku) remote. I'd contact TCL, especially if it's still under warranty. To view and update your TCL Roku TV's audio settings, follow the step-by-step instructions below: … I have 55 tcl Roku tv no picture black screen but I can hear sound. But I have a TCL roku model 43s515. On my 47″ Philips TV the Roku is on HDMI port 3. Since the Roku/TCL doesn’t require a separate cable, check any cables connected to a different device such as a Blu-ray player. ; Be sure you are using a High Speed HDMI® cable that supports HDMI® ARC and CEC control, to connect the sound bar to your TCL Roku TV. Thanks. Wait for a minute or so > Plug it back to the socket. It's possible that you may have encountered a hardware issue, or there may be another factor at play. The problems started on You tube and the volume would only work on the You tube if I did a cast from my android phone or the pause and star method on my remote. Then plug one video source (preferably a local DVD/BR or Game console)in and plug the TV in, restart. All application installed are on the lastest version. Are you watching a streaming channel or an HDMI input device? I am this this exact problem with my TV just starting in December of 2019. Press the OK button to confirm. Im borderline in tears. I had it set to "off" and all of a sudden (after over a year) no sound. Is The TCL Roku Tv Volume Too Loud and you cant turn it down, follow this guide to fix it now. Founded over 30 years ago, TCL prides itself on delivering more to consumers with high quality products featuring stylish design and the latest technology. I have a TCL roku tv and one channel does not have sound but has picture. The only “fix” I have found is to unplug the TV from the wall outlet, wait about 10 seconds, plug it back in and turn the TV back on. Hello, I have a beam connected to the following TV via HDMI (ARC): TCL - 49" Class - LED - 4 Series - 2160p - Smart - 4K UHD TV with HDR Roku TV I can NOT get the visuals to synch with the audio (ie lip synch issues). I’ve just purchased a new tv to be placed in my office (TCL 40EZ500) and I’ve some troubles to watch … I have a similar problem periodically with my TCL Roku TV. In late 2019, TCL flew me to the company's U.S. offices in California to spend an afternoon with its new flagship, the 75Q825 8-Series UHD Roku TV, a 75-inch 4K LCD model. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. The TV and receiver are connected with optical for sound and HDMI for CEC functionality (I wasn’t able to get sound *and* CEC working via HDMI). my mom just had a similar issue with sound not working in her TCL roku. Press the right arrow button and select Restart. Also tried the play pause button three times and one of these fixed it. Roku TV all set up correctly but no sound coming out of your TV Speaker, Stereo, Sound Bar, or Headphones? The ARC audio problem persists if Settings > Audio > S/PDIF and ARC is set to either Auto detect or Dolby D+, DTS. It very annoying and I can’t find a solution. I first go to the ‘TV’ (RCA jack) port on my TV. Please help! If the TV is connected to a different device such as a cable or satellite box, DVD, Blu-Ray, etc. It started on the YouTube App and found a post on here about that and to fix it you pause the stream, hit *, unpause, hit *, and shortly the audio returns to normal. Check the ‘HDMI Connection’. This is a great service that provides professional TV mounting and setup services. Go to ‘Settings’ by scrolling down the main menu from ‘Home’. Yes. I have sound but no picture on my TCL roku tv. I am pleased to see the familiar Roku at the core of the 6-Series experience. Same issue here. Not that it matters, but I have fiber optic attached Vizio sound bar. I am having the same issues. Setting up the TV tuner scans for active channels and adds them to your broadcast TV channel list. TVs PS5 Gaming Smart Xbox Series X 70-75 Inch 65 Inch 40-42-43 Inch Brands 55 Inch 4k 48-49-50 Inch 32 Inch 80-85 Inch Under $1,000 Samsung OLED Roku Budget 60 Inch TV Monitor Small QLED Sony Flat Screen Under $500 Sports LG Outdoor Vizio Under $300 TV Shows Sounding LED Movies HDR HDR Gaming TCL Under $1,500 Under $2,000 1080p Press the right arrow button and select System Restart. I'd say this problem shows up about once per week at max, sometimes as few as twice per month. There is an on-screen warning that Dolby D+ is unreliable over S/PDIF. Every time I try to put it on, the screen turns into thick, vertical multi-colored bars. Help! Roku, Please Software Update Your Roku TV's to Resolve Pervasive Issues Regarding Audio Drops I'm on my 2nd TCL Series 5 Roku TV (S535) and I have a recurring problem along with many others where the audio will intermittently drop for a split second anywhere from every few minutes to every hour. How to Fix Roku TV No Sound issue? My shields sometimes take 60+ seconds to finally sync up. make sure that the cables are properly connected (red and white cables for audio). You cannot turn the TV off. @nickro8303 - Product specification page for your model doesn’t list DTS as an option in the ‘audio quality’ section, only DD+. My tv is having this same issue. If so, what is the make/model of that receiver? This is possible because of the presence of antenna which can access any connected device just like a cable. Technician's Assistant: Does your screen still light up in … Make sure the Roku TV is turned on. I have known about this HDMI problem since 2011. Turn off your Roku TV first. Avoid audio interference Twice in past two weeks, I pressed the power on/off button but no response. I no longer go straight from HDMI 1 (DirecTV) to HDMI 3 (Roku). I just bought this in June as well. I am having the same issue. It’s a terrible crackling, sounds like an echo, and cuts in/out. Before moving on to any other troubleshooting steps, try these first. Founded over 30 years ago, TCL prides itself on delivering more to consumers with high quality products featuring stylish design and the latest technology. Start the Roku TV again and check for the issue. My TCL Roku TV is having the same problem with Netflix by Barnowl807 Oct 1, 2017 4:43AM PDT I called Netflix and asked for help because their program keeps crashing my TCL. The DirecTV Genie box is on HDMI I and I have a DVD player on HDMI 2. We just bought ours less than two weeks ago and the next day YouTube stopped having sound and things started sounding distorted and a loud pitch squeaking noise happened. Unplug your TV, unplug all devices that are plugged into your TV and then hold the power button down for about a minute or so. TCL Roku TV Audio Problems. We reviewed the TCL Roku 40FS800 – a 40-inch S-series TV. Mobile ... Now available to stream on TCL Roku TVs. Not that it matters, but I have fiber optic attached Vizio sound bar. This must be a factory problem not a streaming one. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Already one of the World's best-selling TV brands, TCL (The Creative Life) is now one of the fastest growing consumer electronics brands in North America. If the TV is connected to a different device such as a cable or satellite box, DVD, Blu-Ray, etc. Manufacturer Support & Warranty Resources, Bug - After pausing Video, playback button exits video app and goes to Roku channel, Tcl rokutv stuck on red screen off then back to red screen repeatedly. No. The only fix is to pull the power cord, plug it back in and force a hard restart of the TV operating system. If the external device has its own remote, try adjusting the volume level. Founded over 30 years ago, TCL prides itself on delivering more to consumers with high quality products featuring stylish design and the latest technology.
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